If any Vendor has any grievance regarding access to contracting opportunities with GNYHA Services, the Vendor may provide a detailed description of its grievance in writing to GNYHA Services at the following address:

555 West 57th Street
Suite 1500
New York, NY 10019
Attention: Christopher J. O'Connor, President, GNYHA Services, Inc.
cc: General Counsel

Upon receipt of the written description, GNYHA Services will review the complaint and respond appropriately in a timely manner.

HGPII Independent Evaluation Services
Vendors may also register a complaint and request grievance mediation services through HGPII. HGPII utilizes the services of the American Arbitration Association® (AAA). For more information regarding the HGPII independent evaluation services, please visit www.healthcaregpoii.com or for direct access to the submission forms visit http://www.healthcaregpoii.com/abouthgpii/independentevaluation.html.